Returns & Exchanges
At Mara Paris, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, you may return or exchange your items within 14 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Contact our customer support team or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Place the items in their original Mara Paris jewelry box and protective packaging to ensure they are not damaged during transit.
Ship the Item
Affix the provided return label to your package and drop it off at your nearest authorized shipping location.
Receive Refund
Once our workshop inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing